KYB Onboarding Process Automation

NovaPay Financial Services | Business Impact Dashboard

BA Case Study by Kishore U. | linkedin.com/in/kishore-techie | 6303308133

TAT Reduction
70%
↓ From 5-7 days to 1-2 days
Cost Per Onboarding
₹900
↓ From ₹2,800 (-68%)
Risk Detection Rate
92%
↑ From 40% (+130%)
Monthly Savings
₹7.5L
₹90L annually
📋
AS-IS: Manual Process
Current State - Pain Points
⏱
5-7 business days average TAT
Above industry benchmark of 2-3 days
👤
3 FTE analysts doing manual screening
70% time on low-risk entities
📄
35% rework rate
Incomplete document collection
💰
₹2,800 cost per onboarding
No risk differentiation
⚠️
40% high-risk entity detection
2 FATF-jurisdiction entities missed in 2023
⚡
TO-BE: Automated Process
Target State - Improvements
✓
1-2 days for Low/Medium risk (70%)
Same day for auto-approved entities
✓
ML-powered risk scoring in <2 minutes
9 risk dimensions evaluated
✓
8% rework rate
Auto document validation
✓
₹900 average cost per onboarding
Risk-tiered processing
✓
92% high-risk entity detection
Real-time FATF monitoring
Onboarding Volume by Risk Tier
Key Improvements
TAT
5-7 days → 1-2 days
Cost
₹2,800 → ₹900
Detection
40% → 92%
Rework
35% → 8%
Auto-Approve
0% → 70%